Bug 16227

Summary: Impossible to boot Mageia 5 media on an iMac (choice between boot option 1 or 2 with unresponsible keyboard)
Product: Mageia Reporter: Aurélien Murith <aurelienmurith>
Component: Release (media or process)Assignee: Mageia Bug Squad <bugsquad>
Status: RESOLVED OLD QA Contact:
Severity: critical    
Priority: Normal CC: mageia, marja11, sysadmin-bugs, thierry.vignaud, tmb
Version: 5Keywords: NEEDINFO
Target Milestone: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Source RPM: CVE:
Status comment:

Description Aurélien Murith 2015-06-27 20:16:31 CEST
Description of problem:

I can't boot any Mageia 5 media on a 2006 iMac (white model with an Intel Core2 Duo processor).

Mageia 4 media used to boot without problem.

I suppose it has something to do with the new UEFI support, because iMacs use EFI (but not U-EFI). I have had the same problem with other distributions after they had added UEFI support.

When I boot, I get a black screen with a few lines text asking me whether I want to choose the boot option 1 or 2. The fact is : I can't choose anything. I tried to use any key of my keyboard, but nothing happened.


How reproducible:

It happens anytime you try to boot some Mageia media on a white-series iMac.


Steps to Reproduce:
1.Try to boot some Mageia media on a white-series iMac.
2.Try again.
3.Get annoyed because you cannot use Mageia on your machine.

Reproducible: 

Steps to Reproduce:
Comment 1 Sander Lepik 2015-06-27 21:24:03 CEST
I don't think we can do anything about it now. You can install Mageia 4 and upgrade it to Mageia 5 over network - this should still work.

CC: (none) => mageia

Comment 2 Aurélien Murith 2015-06-28 00:11:07 CEST
I know that Mageia 5 ISOs will probably not be modified (who knows, there has been a 4.1), but I hope this problem will disappear with the next releaseâ¦
Comment 3 Sander Lepik 2015-06-28 00:16:09 CEST
It's _very_ hard to test if you don't have the specific hardware. And AFAIK Mac does many things differently from PCs. This doesn't mean that it won't work for sure but I wouldn't put too much hope into it..
Comment 4 Thomas Backlund 2015-06-28 09:44:39 CEST
If you connect an external usb keyboard, does that one work ?

CC: (none) => tmb

Comment 5 Aurélien Murith 2015-06-28 11:35:47 CEST
I do use an external usb keyboard : it is a desktop computer, not a laptop.
Comment 6 Thomas Backlund 2015-06-28 11:59:53 CEST
Sorry, for some reason I read macbook instead of imac


Could you try to boot either an i586 iso or the dual one so we can see if it's efi issue or not.
Thierry Vignaud 2015-07-31 09:57:10 CEST

Keywords: (none) => NEEDINFO
CC: (none) => thierry.vignaud
Summary: Impossible to boot Mageia 5 media on an iMac => Impossible to boot Mageia 5 media on an iMac (choice between boot option 1 or 2 with unresponsible keyboard)

Comment 7 Marja Van Waes 2016-03-23 18:50:32 CET
Since there are insufficient details provided in this report for us to investigate the issue further, and we have not received feedback to the information we have requested above, we will assume the problem was not reproducible, or has been fixed in one of the updates we have released for the reporter's distribution.

Users who have experienced this problem are encouraged to upgrade to the latest update of their distribution, and if this issue turns out to still be reproducible in the latest update, please reopen this bug with additional information.

Closing as OLD.

Feel free to reopen if needed, while supplying the information that was asked for in comment 6

Status: NEW => RESOLVED
CC: (none) => marja11
Resolution: (none) => OLD