Bug 13699

Summary:	When starting Kmail, Akonadi service is not operational; cannot proceed with Kmail
Product:	Mageia	Reporter:	Maurice Batey <maurice77>
Component:	RPM Packages	Assignee:	Mageia Bug Squad <bugsquad>
Status:	RESOLVED DUPLICATE	QA Contact:
Severity:	major
Priority:	Normal	CC:	lmenut, maurice77
Version:	Cauldron
Target Milestone:	---
Hardware:	x86_64
OS:	Linux
URL:	https://dl.dropboxusercontent.com/u/10969499/mga5-alpha-akonadi-selftest-report-20140707.txt
Whiteboard:
Source RPM:	kdepim4-4.13.2-1.mga5.src.rpm	CVE:
Status comment:

Description Maurice Batey 2014-07-07 21:57:22 CEST

Description of problem:

When starting Kmail, immediately see: "Personal Information Management Service is starting", then the error "Akonadi Information Management Service is not operational" and cannot proceed further in Kmail.

Version-Release number of selected component (if applicable):

   See above RPM info.

How reproducible:

   Every time Kmail started.

Steps to Reproduce:
1. Start Kmail
2.
3.


Reproducible: 

Steps to Reproduce:

Maurice Batey 2014-07-07 21:57:36 CEST

CC: (none) => maurice

Comment 1 Maurice Batey 2014-07-08 19:23:58 CEST

N.B. This Mageia-5-Alpha1 installation is using a copy of the /home from my Mageia-4 installation.

I tried the akonadiballoomigrator, which reported that 'The transition has already been done'.

Are there e.g. any 'nepomuk-->baloo transition' procedures that should have been done?

This problem totally prevents the use of Kmail.

Comment 2 Maurice Batey 2014-07-11 15:26:10 CEST

After the 'dbus' update in today's s/w update, I'm glad (and relieved) to report that the Akonadi blockage has gone, and I am able to get into Kmail 4.13.2, though it took some effort to get back to normal, because (and this might not be the whole story):

(1) Kmail had lost the current location of the 'local' directory, so could not find my email database.

(2) Kmail had lost the whole 'POP' server setup. 
       (SMTP server setup still intact)

(3) All mail filters had to be adjusted to reflect the re-found Local folders.

(4) All folder 'View' settings had been reset to default.

On the positive side, KMail's 'Find Messages' seems at last to be restored to its old efficacy.

Comment 3 Manuel Hiebel 2014-07-20 11:12:43 CEST

so fixed ?

Comment 4 Luc Menut 2014-07-20 12:31:09 CEST

This bug is probably due to mariadb server crashes reported in bug 13561.
mariadb was fixed with mariadb-10.0.12-2.mga5 (2014-07-09).

*** This bug has been marked as a duplicate of bug 13561 ***

Status: NEW => RESOLVED
CC: (none) => lmenut
Resolution: (none) => DUPLICATE

Comment 5 Maurice Batey 2014-07-20 13:55:34 CEST

> so fixed ?

Well, the problem has not recurred since a general Cauldron s/w update early July, so 'yes'!