Bug 12856

Summary:	cups-filters update fixes printing issue
Product:	Mageia	Reporter:	Thierry Vignaud <thierry.vignaud>
Component:	RPM Packages	Assignee:	QA Team <qa-bugs>
Status:	RESOLVED FIXED	QA Contact:
Severity:	major
Priority:	Normal	CC:	eatdirt, geiger.david68210, rverschelde, sysadmin-bugs, tmb
Version:	4	Keywords:	validated_update
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:	has_procedure advisory MGA4-64-OK MGA4-32-OK
Source RPM:	cups-filters-1.0.41-3.1.mga4.src.rpm	CVE:
Status comment:
Bug Depends on:	11684
Bug Blocks:
Attachments:	test postscript file

Description Thierry Vignaud 2014-02-23 11:28:31 CET

Suggested Advisory:
====================
This update fixes print jobs being stuck in the print queue and printer status being "Idle - Filter failed" (bug mga#11684)

List of packages:
=================
cups-filters-1.0.41-3.1.mga4.src.rpm

cups-filters-1.0.41-3.1.mga4.i586.rpm
libcups-filters1-1.0.41-3.1.mga4.i586.rpm
libcups-filters-devel-1.0.41-3.1.mga4.i586.rpm

cups-filters-1.0.41-3.1.mga4.x86_64.rpm
lib64cups-filters1-1.0.41-3.1.mga4.x86_64.rpm
lib64cups-filters-devel-1.0.41-3.1.mga4.x86_64.rpm

Test procedure:
===============
1) Configure your printer with system-config-printer
2) try to print anything
3) the print work remains in the queue
"lpstat -t -v" shows "Idle - Filter failed"
4) update
5) see that printing now works

Reproducible: 

Steps to Reproduce:

Thierry Vignaud 2014-02-23 11:28:42 CET

Depends on: (none) => 11684

Comment 1 David GEIGER 2014-02-23 14:54:41 CET

Tested mga4_64,

Testing complete for cups-filters-1.0.41-3.1.mga4, Ok for me nothing to report.

I confirm that the bug mga#11684 is fixed with this update.

Thanks Thierry Vignaud. :)


Before :

I could not print a test page or any documents (firefox, libreoffice, etc ...)

After :

I can now print anything.

CC: (none) => geiger.david68210
Whiteboard: (none) => has_procedure feedback MGA4-64-OK

Comment 2 Chris Denice 2014-02-24 10:23:42 CET

Hi guys,
It fixes half of the issue. I can now print a test page from system-config-printers, but I still cannot print a postscript file using lpr.

I have attached a test.ps file. Can someone confirm this

Just try:

lpr test.ps 

in a terminal.

In the log I have this:

D [24/Feb/2014:10:20:09 +0100] [Job 858] Found: %%BeginProlog
D [24/Feb/2014:10:20:09 +0100] [Job 858] Inserting option code into "Prolog" section.
D [24/Feb/2014:10:20:09 +0100] [Job 858] ricoh: options.c:823: build_foomatic_custom_command: A
ssertion `choice' failed.
D [24/Feb/2014:10:20:09 +0100] [Job 858] PID 2462 (/usr/lib/cups/filter/foomatic-rip) crashed o
n signal 6.
D [24/Feb/2014:10:20:09 +0100] [Job 858] Hint: Try setting the LogLevel to "debug" to find out 
more.
D [24/Feb/2014:10:20:09 +0100] [Job 858] Before copy_setup - %%Page: 1 1
D [24/Feb/2014:10:20:09 +0100] [Job 858] Before page loop - %%Page: 1 1
D [24/Feb/2014:10:20:09 +0100] [Job 858] Copying page 1...
D [24/Feb/2014:10:20:09 +0100] [Job 858] pagew = 571.0, pagel = 818.0
D [24/Feb/2014:10:20:09 +0100] [Job 858] bboxx = 0, bboxy = 0, bboxw = 595, bboxl = 842
D [24/Feb/2014:10:20:09 +0100] [Job 858] PageLeft = 12.0, PageRight = 583.0
D [24/Feb/2014:10:20:09 +0100] [Job 858] PageTop = 830.0, PageBottom = 12.0
D [24/Feb/2014:10:20:09 +0100] [Job 858] PageWidth = 595.0, PageLength = 842.0
D [24/Feb/2014:10:20:09 +0100] [Job 858] Wrote 1 pages...
D [24/Feb/2014:10:20:09 +0100] [Job 858] PID 2505 (pstops) exited with no errors.
D [24/Feb/2014:10:20:09 +0100] [Job 858] PID 2504 (gs) exited with no errors.
D [24/Feb/2014:10:20:09 +0100] [Job 858] hrDeviceDesc="Unknown"
D [24/Feb/2014:10:20:09 +0100] [Job 858] prtGeneralCurrentLocalization type is 0, expected 2!
D [24/Feb/2014:10:20:09 +0100] [Job 858] backendWaitLoop(snmp_fd=6, addr=0x7f841dd89878, side_cb=0x7f841ce94ed0)
D [24/Feb/2014:10:20:09 +0100] [Job 858] PID 2463 (/usr/lib/cups/backend/ipp) exited with no errors.
D [24/Feb/2014:10:20:09 +0100] [Job 858] End of messages
D [24/Feb/2014:10:20:09 +0100] [Job 858] printer-state=3(idle)
D [24/Feb/2014:10:20:09 +0100] [Job 858] printer-state-message="Filter failed"
D [24/Feb/2014:10:20:09 +0100] [Job 858] printer-state-reasons=none

CC: (none) => dirteat

Comment 3 Chris Denice 2014-02-24 10:24:24 CET

Created attachment 5003 [details]
test postscript file

Please try to print using lpr:

lpr test.ps

Comment 4 Chris Denice 2014-02-24 10:35:37 CET

Sorry about my last comment, I think it is a completely unrelated bug, I have just figured out that the filter fails only when I set up a color on options associated with the "ricoh" driver. Otherwise it works fine.

Comment 5 David GEIGER 2014-02-25 17:24:06 CET

Tested mga4_32,

Testing complete for cups-filters-1.0.41-3.1.mga4, Ok for me nothing to report.

I confirm that the bug mga#11684 is fixed too on i586 arch with this update.


Before :

I could not print a test page or any documents (firefox, libreoffice, etc ...)

error= Filter failed


After :

I can now print anything.

Whiteboard: has_procedure feedback MGA4-64-OK => has_procedure feedback MGA4-64-OK MGA4-32-OK

Rémi Verschelde 2014-02-25 17:55:50 CET

CC: (none) => remi
Whiteboard: has_procedure feedback MGA4-64-OK MGA4-32-OK => has_procedure MGA4-64-OK MGA4-32-OK

Comment 6 claire robinson 2014-02-25 18:00:20 CET

Advisory uploaded. Validating, thanks guys.

Could sysadmin please push to 4 updates

Thanks

Keywords: (none) => validated_update
Whiteboard: has_procedure MGA4-64-OK MGA4-32-OK => has_procedure advisory MGA4-64-OK MGA4-32-OK
CC: (none) => sysadmin-bugs

Comment 7 Thomas Backlund 2014-02-25 23:26:25 CET

Update pushed:
http://advisories.mageia.org/MGAA-2014-0067.html

Status: NEW => RESOLVED
CC: (none) => tmb
Resolution: (none) => FIXED