Bug 12537

Summary: printer configuration not able to start cupsd
Product: Mageia Reporter: Jérôme Borme <jerome>
Component: RPM PackagesAssignee: Mageia Bug Squad <bugsquad>
Status: RESOLVED OLD QA Contact:
Severity: normal    
Priority: Normal CC: dmorganec, mageia, marja11, thierry.vignaud
Version: CauldronKeywords: NEEDINFO, Triaged
Target Milestone: ---   
Hardware: i586   
OS: Linux   
Whiteboard:
Source RPM: system-config-printer CVE:
Status comment:
Attachments: Screenshot with the grayed button in MCC printer dialog

Description Jérôme Borme 2014-02-02 20:45:18 CET 
I installed task-printing,then I wanted to proceed to setup my printer. First of all, I think that the post-install should either start cups immediately on its own or at the very least tell me "You should reboot for cups" (as the post-install of task-printing put cups on the list of services to start, which is a good idea).

Now assuming I am in a situation where cups is stopped. 
1. Launch MCC, go to the hardware tab, select to configure Printers.
2. It says "The printing service is not available. Start service on this computer or connect to another server". But the "start service" button is grayed and not functional (the Connect button works ok).

(I can go to the service tab and start cups manually and then it works.)

Reproducible: 

Steps to Reproduce:
Comment 1 Jérôme Borme 2014-02-02 20:52:07 CET 
Created attachment 4920 [details]
Screenshot with the grayed button in MCC printer dialog
Comment 2 Manuel Hiebel 2014-02-03 16:46:51 CET 
does it work with systemctl ?

(maybe related https://bugs.mageia.org/show_bug.cgi?id=12137)

Keywords: (none) => Triaged
CC: (none) => dmorganec, mageia, thierry.vignaud
Version: 4 => Cauldron
Source RPM: (none) => system-config-printer

Comment 3 Thierry Vignaud 2014-02-03 18:08:15 CET 
No it's not related

Summary: MCC printer configuration not able to start cupsd. => printer configuration not able to start cupsd

Comment 4 Samuel Verschelde 2015-05-19 18:47:20 CEST 
Is it still valid in Mageia 5 RC?

Keywords: (none) => NEEDINFO

Comment 5 Marja Van Waes 2015-12-19 07:14:31 CET 
7 months later, no reply, so closing as OLD

Feel free to reopen if you see this happen again in a supported version of Mageia

Status: NEW => RESOLVED
CC: (none) => marja11
Resolution: (none) => OLD