Bug 12408

Summary: Printing to HP OfficeJet L7680 prints printer control string, not document
Product: Mageia Reporter: Frank Bell <bellfrankw>
Component: Release (media or process)Assignee: Mageia Bug Squad <bugsquad>
Status: RESOLVED OLD QA Contact:
Severity: normal    
Priority: Normal CC: sysadmin-bugs
Version: 3   
Target Milestone: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Source RPM: cups-common CVE:
Status comment:

Description Frank Bell 2014-01-23 19:48:12 CET 
Description of problem:

Printing to HP OfficeJet L7680 prints printer control string, not document.  This has occurred whether I install the printer directly through CUPS or using hp-toolbox.  Printing test page or document produces PCL characters at the top of a sheet of paper; the actual document does not print.

I have successfully installed the same printer to two VMs (PCLinuxOS and OpenSuse) running on the Mageia machine and can print from them.  Printer has  worked flawlessly with Slackware, Debian, Mint, Fedora, and Windows.

Logs in /var/log/cups show that cups thinks the print job printed successfully.  Here is a typical line from the access log

"localhost - - [11/Oct/2013:14:44:19 -0400] "POST /printers/HP-Officejet-Pro-l7600 HTTP/1.1" 200 437 Print-Job successful-ok"

All current Mageia updates have been installed.

Version-Release number of selected component (if applicable):

hplip.
Version     : 3.12.9
Release     : 6.1.mga3

Name        : cups-common
Version     : 1.5.4
Release     : 9.mga3
Architecture: i586



How reproducible:  

I have repeated removed and reinstalled the printer using CUPS directly and using hp-setup and hp-toolbox with no change in performance.


Steps to Reproduce:
1.  Install printer.
2.  Print test page.

Note:  This bug is not urgent for me, as I do not normally print from this computer, but, after being unable to figure it out, I thought I should tell you all.  Thanks for a nice OS.


Reproducible: 

Steps to Reproduce:
Comment 1 Marja Van Waes 2015-03-31 16:05:09 CEST 
Mageia 3 changed to end-of-life (EOL) status 4 months ago.
http://blog.mageia.org/en/2014/11/26/lets-say-goodbye-to-mageia-3/ 

Mageia 3 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of Mageia
please feel free to click on "Version" change it against that version of Mageia
and reopen this bug.

Thank you for reporting this bug and we are sorry it could not be fixed.

--
The Mageia Bugsquad

Status: NEW => RESOLVED
Resolution: (none) => OLD