Bug 12289

Summary:	Pidgin doesn't start - it zombifies with 100% CPU - 4RC
Product:	Mageia	Reporter:	claire robinson <eeeemail>
Component:	RPM Packages	Assignee:	Damien Lallement <mageia>
Status:	RESOLVED FIXED	QA Contact:
Severity:	critical
Priority:	Normal	CC:	doktor5000, ennael1, fundawang, hugo.pereira, jani.valimaa, kcpammer, shlomif
Version:	Cauldron
Target Milestone:	---
Hardware:	All
OS:	Linux
Whiteboard:	4RC
Source RPM:	pidgin	CVE:
Status comment:
Bug Depends on:
Bug Blocks:	11704

Description claire robinson 2014-01-13 17:55:07 CET

Classic 4RC DVD 32 with multi desktops installed

Pidgin doesn't produce a window. It zombifies and sits there taking 100% of one core.

There are similar others so may be theme related etc. 

See bug 12244 for kwrite, digikam & kdenlive, bug 11666 for claws-mail and I'm about to create a similar bug for cheese.


Reproducible: 

Steps to Reproduce:

claire robinson 2014-01-13 17:55:59 CET

CC: (none) => ennael1, hugo.pereira
Whiteboard: (none) => 4RC

Comment 1 claire robinson 2014-01-13 18:41:02 CET

As with the others, pidgin does start properly under gdb.

Comment 2 Hugo Pereira Da Costa 2014-01-13 19:24:40 CET

Same comment as with cheese:

There must be some multiple bug reports merged, since pidgin is a gtk application, while kwrite, digikam, and kdelive are Qt
They have zero code in common.

Also: cannot reproduce with latest cauldron.

Comment 3 Hugo Pereira Da Costa 2014-01-13 19:26:31 CET

Does the application start when selecting another widget style for gtk ? (e.g. Raleigh) ?

Thierry Vignaud 2014-01-13 19:27:17 CET

CC: (none) => fundawang, jani.valimaa, shlomif

claire robinson 2014-01-25 20:14:55 CET

Blocks: (none) => 11704

Comment 4 Charly Pammer 2014-02-07 17:37:50 CET

I can reproduce the problem on my installation (Mageia 4 upgradeed from Mageia 3). Pidgin uses 100% CPU when started from terminal. When started with strace or gdb it works.

I tried widget styles Raleigh, Adwaita and Aurora. Changing the style did not improve the situation.

As the other bug reports mentioned the Nvidia driver as a possible culprit: I am using dkms-nvidia-current-325.15-1.mga4.nonfree.
Pidgin version used is pidgin-2.10.9-1.mga4

CC: (none) => mageia.bugzilla

Comment 5 Charly Pammer 2014-02-07 17:43:47 CET

changed platform to "all" because I have the problem on a 64bit installation.

Hardware: i586 => All

Comment 6 Charly Pammer 2014-02-14 18:43:12 CET

I have two Mageia4 installions running, both using the proprietary NVIDIA driver (dkms-nvidia-current-325.15-1.mga4.nonfree) and Adwaita GTK theme.

One installation (Updated from Mageia3, NVIDIA GK107 [GeForce GT 640]) which shows the problem. Pidgin only runs via strace/gdb

On the second installation (newly installed, NVIDIA G96GL [Quadro FX 580], Pidgin works fine out of the box.

I tried to switch the from the proprietary NVIDIA driver to nouveau/nv on the first installation for testing purposes. Unfortunately, X will not start, with these drivers.

Comment 7 Charly Pammer 2014-02-20 17:26:54 CET

For me Pidgin works now on both installations.

With reference to the Errata (https://wiki.mageia.org/en/Mageia_4_Errata#nvidia_proprietary_drivers). Maybe the updates for the p11-kit* did the trick.

Comment 8 Shlomi Fish 2014-02-20 20:51:30 CET

Hi Charly!

(In reply to Charly Pammer from comment #7)
> For me Pidgin works now on both installations.
> 
> With reference to the Errata
> (https://wiki.mageia.org/en/Mageia_4_Errata#nvidia_proprietary_drivers).
> Maybe the updates for the p11-kit* did the trick.

thanks for the confirmation. Is this caused by the nvidia proprietary drivers, and can we close this bug?

Regards,

-- Shlomi Fish

Comment 9 Florian Hubold 2014-02-21 00:04:04 CET

pidgin starts fine here, confirming fixed.

This should be fixed since 5 days with the p11-kit updates:
https://wiki.mageia.org/en/Mageia_4_Errata#nvidia_proprietary_drivers

Please reopen if problem persists.

Status: NEW => RESOLVED
CC: (none) => doktor5000
Resolution: (none) => FIXED