| Summary: | Can't add a printer to the system | ||
|---|---|---|---|
| Product: | Mageia | Reporter: | DariuszSki <linuxstuff> |
| Component: | RPM Packages | Assignee: | Mageia Bug Squad <bugsquad> |
| Status: | RESOLVED WORKSFORME | QA Contact: | |
| Severity: | critical | ||
| Priority: | release_blocker | CC: | ennael1, laidlaws, mageia, makowski.mageia, marja11, paiiou, qa-bugs, thierry.vignaud, zen25000 |
| Version: | Cauldron | Keywords: | NEEDINFO |
| Target Milestone: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | 4beta1 | ||
| Source RPM: | CVE: | ||
| Status comment: | |||
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Description
DariuszSki
2013-12-15 12:53:23 CET
(In reply to DariuszSki from comment #0) > Description of problem: > Clean install of Mageia 4Beta1, trying to add a printer that is on the > network, it refuses to add the printer. you might want to re-try with a clean 4beta2 install ;-) please attach: /etc/cups/printers.conf /var/log/cups/error_log and the output of (as root) journalctl -f from when you try to add the printer Btw, which printer is it and which protocol (e.g. "ipp") does it use in Mageia 3? CC:
(none) =>
marja11, qa-bugs, thierry.vignaud
Marja Van Waes
2013-12-15 15:10:43 CET
Keywords:
(none) =>
NEEDINFO As the symptoms are similar to my problem 2 in bug 11684, may I suggest also checking whether the package task-printing-misc is installed. CC:
(none) =>
mageia After your suggestion, it appears that not all packages to do with printing were installed when first setting up via MCC to enable the printing system. As soon as I installed the missing printer / cups related packages, the printer was added no problem. So need to add the packages that were left out of the printing install / initialisation script. I have just attempted to install a Samsung SCX-4521F printer on a Cauldron installation (via USB) which has never had a printer attached. Running "MCC -> Hardware -> Configure Printers and Scanning" a heap of packages were installed, but task-printing was *not* one of them. There was no way that I could get my printer to work. Installing task-printing pulled a further 48 packages after which it was possible to set up my printer. Bumping to release blocker as this will cause real headaches for new users attempting to enable a printer. Severity:
major =>
critical You are forttunate! printerdrake just gives me a black screen, so I am forced to use the Web-based config. CC:
(none) =>
laidlaws (In reply to Doug Laidlaw from comment #6) > You are forttunate! printerdrake just gives me a black screen, so I am > forced to use the Web-based config. Please provide : version of printerdrake output when launched from command line CC:
(none) =>
makowski.mageia Was trying to open printerdrake from MCC Typing "printerdrake" as root, reply: "bash: printerdrake: command not found" urpmi printerdrake: "Package system-config-printer-1.5.4-1.mga5.i586 is already installed." System is Cauldron fully updated. Happens with i586 and x86-64. (In reply to Doug Laidlaw from comment #8) > Was trying to open printerdrake from MCC > > > Typing "printerdrake" as root, reply: > > "bash: printerdrake: command not found" > of course, sorry call, system-config-printer that is what it is called by MCC there is no "printerdrake" command "system-config-printer" opens a small fully functional window. Icons are missing, but that will be something else. From MCC -> Hardware -> Configure printing, the window (not the screen, but the window is fullscreen) used to go black and stay that way. There has been an update to MCC since I last tried, and just before I reported. Now the black screen is only momentary, and I get a fullscreen version of the small printerdrake window. Sounds as though the bug was in MCC, and has been fixed. Never had the original problem. Comment 6 has gone away. Using it everyday here without any pb. Closing this bug. Feel free to reopen if needed Resolution:
(none) =>
WORKSFORME |