Bug 10197

Summary: After upgrade from 2 to 3, fan stop working well and it's always on
Product: Mageia Reporter: Angelo Naselli <anaselli>
Component: RPM PackagesAssignee: Thomas Backlund <tmb>
Status: RESOLVED OLD QA Contact:
Severity: normal    
Priority: Normal CC: balsacq, mageia
Version: 3   
Target Milestone: ---   
Hardware: i586   
OS: Linux   
Whiteboard:
Source RPM: Probably Kernel 3.8.13 CVE:
Status comment:

Description Angelo Naselli 2013-05-21 16:30:32 CEST
Description of problem:
On my laptop toshiba tecra S11-11D fan is always on now.

I also tried to use last ISO live and got the same problem.

Booting to failsafe seems not to be affected, switching from there to run level 3
yes. CPU and GPU temperature seems to be ok.




Reproducible: 

Steps to Reproduce:
Comment 1 Angelo Naselli 2013-05-21 16:30:47 CEST
cat /proc/cpuinfo 
processor       : 0
vendor_id       : GenuineIntel
cpu family      : 6
model           : 37
model name      : Intel(R) Core(TM) i5 CPU       M 520  @ 2.40GHz
stepping        : 5
microcode       : 0x2
cpu MHz         : 1199.000
cache size      : 3072 KB
physical id     : 0
siblings        : 4
core id         : 0
cpu cores       : 2
apicid          : 0
initial apicid  : 0
fpu             : yes
fpu_exception   : yes
cpuid level     : 11
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 popcnt aes lahf_lm ida arat dtherm tpr_shadow vnmi flexpriority ept vpid
bogomips        : 4787.52
clflush size    : 64
cache_alignment : 64
address sizes   : 36 bits physical, 48 bits virtual
power management:

processor       : 1
vendor_id       : GenuineIntel
cpu family      : 6
model           : 37
model name      : Intel(R) Core(TM) i5 CPU       M 520  @ 2.40GHz
stepping        : 5
microcode       : 0x2
cpu MHz         : 1199.000
cache size      : 3072 KB
physical id     : 0
siblings        : 4
core id         : 0
cpu cores       : 2
apicid          : 1
initial apicid  : 1
fpu             : yes
fpu_exception   : yes
cpuid level     : 11
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 popcnt aes lahf_lm ida arat dtherm tpr_shadow vnmi flexpriority ept vpid
bogomips        : 4787.52
clflush size    : 64
cache_alignment : 64
address sizes   : 36 bits physical, 48 bits virtual
power management:

processor       : 2
vendor_id       : GenuineIntel
cpu family      : 6
model           : 37
model name      : Intel(R) Core(TM) i5 CPU       M 520  @ 2.40GHz
stepping        : 5
microcode       : 0x2
cpu MHz         : 1199.000
cache size      : 3072 KB
physical id     : 0
siblings        : 4
core id         : 2
cpu cores       : 2
apicid          : 4
initial apicid  : 4
fpu             : yes
fpu_exception   : yes
cpuid level     : 11
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 popcnt aes lahf_lm ida arat dtherm tpr_shadow vnmi flexpriority ept vpid
bogomips        : 4787.52
clflush size    : 64
cache_alignment : 64
address sizes   : 36 bits physical, 48 bits virtual
power management:

processor       : 3
vendor_id       : GenuineIntel
cpu family      : 6
model           : 37
model name      : Intel(R) Core(TM) i5 CPU       M 520  @ 2.40GHz
stepping        : 5
microcode       : 0x2
cpu MHz         : 1199.000
cache size      : 3072 KB
physical id     : 0
siblings        : 4
core id         : 2
cpu cores       : 2
apicid          : 5
initial apicid  : 5
fpu             : yes
fpu_exception   : yes
cpuid level     : 11
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 popcnt aes lahf_lm ida arat dtherm tpr_shadow vnmi flexpriority ept vpid
bogomips        : 4787.52
clflush size    : 64
cache_alignment : 64
address sizes   : 36 bits physical, 48 bits virtual
power management:
Comment 2 Angelo Naselli 2013-05-21 16:31:15 CEST
 LC_ALL=C  cpupower frequency-info
analyzing CPU 0:
  driver: acpi-cpufreq
  CPUs which run at the same hardware frequency: 0
  CPUs which need to have their frequency coordinated by software: 0
  maximum transition latency: 10.0 us.
  hardware limits: 1.20 GHz - 2.40 GHz
  available frequency steps: 2.40 GHz, 2.40 GHz, 2.27 GHz, 2.13 GHz, 2.00 GHz, 1.87 GHz, 1.73 GHz, 1.60 GHz, 1.47 GHz, 1.33 GHz, 1.20 GHz
  available cpufreq governors: ondemand, conservative, powersave, userspace, performance
  current policy: frequency should be within 1.20 GHz and 2.40 GHz.
                  The governor "ondemand" may decide which speed to use
                  within this range.
  current CPU frequency is 1.20 GHz (asserted by call to hardware).
  boost state support:
    Supported: yes
    Active: yes
    25500 MHz max turbo 4 active cores
    25500 MHz max turbo 3 active cores
    25500 MHz max turbo 2 active cores
    25500 MHz max turbo 1 active cores
Comment 3 Angelo Naselli 2013-05-21 16:31:35 CEST
sensors
acpitz-virtual-0
Adapter: Virtual device
temp1:        +38.0°C  (crit = +107.0°C)

coretemp-isa-0000
Adapter: ISA adapter
Core 0:       +38.0°C  (high = +95.0°C, crit = +105.0°C)
Core 2:       +35.0°C  (high = +95.0°C, crit = +105.0°C)
Comment 4 Angelo Naselli 2013-05-21 16:31:56 CEST
acpi -V
Adapter 0: on-line
Thermal 0: ok, 37.0 degrees C
Thermal 0: trip point 0 switches to mode critical at temperature 107.0 degrees C
Cooling 0: Processor 0 of 10
Cooling 1: Processor 0 of 10
Cooling 2: Processor 0 of 10
Cooling 3: Processor 0 of 10
Cooling 4: LCD 0 of 7
Sander Lepik 2013-05-21 17:52:59 CEST

CC: (none) => sander.lepik
Assignee: bugsquad => tmb

Comment 5 Angelo Naselli 2013-05-22 12:27:30 CEST
I found a useful link:
http://forums.opensuse.org/english/get-technical-help-here/laptop/486402-toshiba-satellite-pro-return-old-fan-control-problem-12-3-a.html

And if i hiberante and back to work, fan is stopped and start working
correctly, as far as i can say, i rebuilt a project using make -j12 to check
if fan is swithced on again.

Form forum is also mentioned:
 https://bugzilla.kernel.org/show_bug.cgi?id=56591

for a patch.

Do we have it by any chance? if not I'm ready to test it if you make a
RPM available some where.
Comment 6 Fabien Balsacq 2013-05-25 12:31:10 CEST
I confirm having the same problem (fan always active) on two different laptops,
a HP and a Targa.
Both without the issue with MGA2 are showing that problem with MGA3 after the upgrade.
I even tried kernel-tmb-laptop to be sure that it was not due to the "desktop" version" of the provided kernel: didn't help.

CC: (none) => balsacq

Comment 7 Thomas Backlund 2013-05-25 13:13:58 CEST
The ACPI patch referenced in comment 5 is in Mageia 3 release kernel (it was merged upstream in 3.8.12)
Comment 8 Angelo Naselli 2013-05-25 13:28:52 CEST
so we have anotther problem, with the same effect and workaround... Thomas any tests i can do? additional info?
Comment 9 Thomas Backlund 2013-05-27 20:52:56 CEST
I pulled in another acpi fix in another bugfix, can you try

kernel-desktop-3.8.13-1.1.mga3 from:

http://tmb.mine.nu/Mageia/3/bugs/10079/
Comment 10 Angelo Naselli 2013-05-29 09:56:04 CEST
Sorry Thomas new kernel does not solve my issue:

uname -a
Linux proj9 3.8.13-desktop-1.1.mga3 #1 SMP Mon May 27 20:50:44 EEST 2013 x86_64 x86_64 x86_64 GNU/Linux
Comment 11 Angelo Naselli 2013-05-29 10:01:16 CEST
workaround is stil valid though, but i had to give root password to hiberante the system
Comment 12 Angelo Naselli 2013-05-29 14:01:09 CEST
Thomas your new kernel also seems not to give the right battery level,
kde battery widget does not show the level, booting back to 3.8.13-desktop-1.mga3
works instead. (I will check it again tomorrow to confirm).
Comment 13 Angelo Naselli 2013-06-29 16:22:25 CEST
just for statistical information, i tested the kernel in testing and also rebuilt from cauldron kernel 3.9.8 and does not solve this issue
Comment 14 Marja Van Waes 2015-03-31 16:06:34 CEST
Mageia 3 changed to end-of-life (EOL) status 4 months ago.
http://blog.mageia.org/en/2014/11/26/lets-say-goodbye-to-mageia-3/ 

Mageia 3 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of Mageia
please feel free to click on "Version" change it against that version of Mageia
and reopen this bug.

Thank you for reporting this bug and we are sorry it could not be fixed.

--
The Mageia Bugsquad

Status: NEW => RESOLVED
Resolution: (none) => OLD

Comment 15 Angelo Naselli 2015-03-31 17:04:12 CEST
In any case i don't have that laptop anymore....