Attachment 8328 Details for Bug 16917 – Outputs requested in triage guide

Outputs requested in triage guide

Samsung-SCX-4521F-outputs.txt (text/plain), 8.36 KB, created by Barry Jackson on 2016-08-11 13:35:29 CEST

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Creator: Barry Jackson

Created: 2016-08-11 13:35:29 CEST

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obsolete

>[baz@jackodesktop ~]$ lspcidrake -v
>unknown         : Intel Corporation|82801 PCI Bridge [BRIDGE_PCI] (vendor:8086 device:244e) (rev: 30)
>atl1c           : Qualcomm Atheros|AR8151 v2.0 Gigabit Ethernet [NETWORK_ETHERNET] (vendor:1969 device:1083 subv:1458 subd:e000) (rev: c0)
>ata_piix        : Intel Corporation|7 Series/C210 Series Chipset Family 2-port SATA Controller [IDE mode] [STORAGE_IDE] (vendor:8086 device:1e08 subv:1458 subd:b002) (rev: 04)
>i2c_i801        : Intel Corporation|7 Series/C210 Series Chipset Family SMBus Controller [SERIAL_SMBUS] (vendor:8086 device:1e22 subv:1458 subd:5001) (rev: 04)
>ata_piix        : Intel Corporation|7 Series/C210 Series Chipset Family 4-port SATA Controller [IDE mode] [STORAGE_IDE] (vendor:8086 device:1e00 subv:1458 subd:b005) (rev: 04)
>lpc_ich         : Intel Corporation|Z77 Express Chipset LPC Controller [BRIDGE_ISA] (vendor:8086 device:1e44 subv:1458 subd:5001) (rev: 04)
>ehci_pci        : Intel Corporation|7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [SERIAL_USB] (vendor:8086 device:1e26 subv:1458 subd:5006) (rev: 04)
>unknown         : Intel Corporation|82801 PCI Bridge [BRIDGE_PCI] (vendor:8086 device:244e) (rev: c4)
>shpchp          : Intel Corporation|7 Series/C210 Series Chipset Family PCI Express Root Port 3 [BRIDGE_PCI] (vendor:8086 device:1e14) (rev: c4)
>shpchp          : Intel Corporation|7 Series/C210 Series Chipset Family PCI Express Root Port 1 [BRIDGE_PCI] (vendor:8086 device:1e10) (rev: c4)
>snd_hda_intel   : Intel Corporation|7 Series/C210 Series Chipset Family High Definition Audio Controller [MULTIMEDIA_AUDIO_DEV] (vendor:8086 device:1e20 subv:1458 subd:a002) (rev: 04)
>ehci_pci        : Intel Corporation|7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 [SERIAL_USB] (vendor:8086 device:1e2d subv:1458 subd:5006) (rev: 04)
>mei_me          : Intel Corporation|7 Series/C210 Series Chipset Family MEI Controller #1 [COMMUNICATION_OTHER] (vendor:8086 device:1e3a subv:1458 subd:1c3a) (rev: 04)
>xhci_pci        : Intel Corporation|7 Series/C210 Series Chipset Family USB xHCI Host Controller [SERIAL_USB] (vendor:8086 device:1e31 subv:1458 subd:5007) (rev: 04)
>Card:Intel 810 and later: Intel Corporation|Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller [DISPLAY_VGA] (vendor:8086 device:0162 subv:1458 subd:d000) (rev: 09)
>ie31200_edac    : Intel Corporation|Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller [BRIDGE_HOST] (vendor:8086 device:0150 subv:1458 subd:5000) (rev: 09)
>hub             : Linux 4.7.0-desktop-2.mga6 ehci_hcd|EHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002)
>hub             : Intel Corp.|Integrated Rate Matching Hub [Hub|Unused|Full speed (or root) hub] (vendor:8087 device:0024)
>hub             : Linux 4.7.0-desktop-2.mga6 xhci-hcd|xHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002) 
>hub             : Linux 4.7.0-desktop-2.mga6 xhci-hcd|xHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0003) 
>usb_storage     : Realtek|USB3.0 Card Reader [Mass Storage|SCSI|Bulk-Only] (vendor:0bda device:0301)                                       
>hub             : Linux 4.7.0-desktop-2.mga6 ehci_hcd|EHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002) 
>hub             : Intel Corp.|Integrated Rate Matching Hub [Hub|Unused|Full speed (or root) hub] (vendor:8087 device:0024)                 
>hub             : Standard Microsystems Corp.|USB 2.0 Hub [Hub|Unused|TT per port] (vendor:0424 device:2504)                               
>cp210x          : Silicon Labs|CP2102 USB to UART Bridge Controller (vendor:10c4 device:ea60)                                              
>usbhid          : Chicony|Wireless Device [Human Interface Device|Boot Interface Subclass|Keyboard] (vendor:04f2 device:0976)              
>usblp           : Samsung|SCX-4x21 Series [Printer|Printer|Bidirectional] (vendor:04e8 device:3419)                                        
>hid_generic     : Chicony Wireless Device                                                                                                  
>hid_generic     : Chicony Wireless Device                                                                                                  
>hid_generic     : Chicony Wireless Device 
>
>[baz@jackodesktop ~]$ lsusb                                                                                                                
>Bus 004 Device 006: ID 04e8:3419 Samsung Electronics Co., Ltd Composite Device                                                             
>Bus 004 Device 005: ID 04f2:0976 Chicony Electronics Co., Ltd                                                                              
>Bus 004 Device 004: ID 10c4:ea60 Cygnal Integrated Products, Inc. CP210x UART Bridge / myAVR mySmartUSB light                              
>Bus 004 Device 003: ID 0424:2504 Standard Microsystems Corp. USB 2.0 Hub                                                                   
>Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub                                                                  
>Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub                                                                             
>Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
>Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>Bus 003 Device 002: ID 0bda:0301 Realtek Semiconductor Corp. multicard reader
>Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>
>-- Logs begin at Mon 2016-07-25 22:36:49 BST, end at Thu 2016-08-11 12:19:21 BST. --
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]:    CGroup: /system.slice/cups.service
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]:            ââ1564 /usr/sbin/cupsd -l
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop systemd[1]: Starting CUPS Scheduler...
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop cupsd[1564]: CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop cupsd[1564]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop systemd[1]: Started CUPS Scheduler.
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop cupsd[1564]: REQUEST localhost - - "POST / HTTP/1.1" 200 349 Create-Printer-Subscriptions successful-ok
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop cupsd[1564]: REQUEST localhost - - "POST / HTTP/1.1" 200 176 Create-Printer-Subscriptions successful-ok
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: add usb-004-007
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: device devpath is /devices/pci0000:00/0000:00:1d.0/usb4/4-1/4-1.6
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: MFG:Samsung MDL:SCX-4x21 Series SERN:- serial:8P37BABL926239E.
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: CheckAndInstallDrivers()
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: CheckInstalledDrivers()
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: MissingDriver()
>Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: FAIL HERE
>Aug 11 12:19:21 jackodesktop audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=configure-printer@usb-004-007 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'
>Aug 11 12:19:21 jackodesktop systemd[1]: configure-printer@usb-004-007.service: Main process exited, code=exited, status=1/FAILURE
>Aug 11 12:19:21 jackodesktop systemd[1]: configure-printer@usb-004-007.service: Unit entered failed state.
>Aug 11 12:19:21 jackodesktop systemd[1]: configure-printer@usb-004-007.service: Failed with result 'exit-code'.
>Aug 11 12:19:21 jackodesktop kernel: audit: type=1131 audit(1470914361.405:191): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=configure-printer@usb-004-007 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'

[baz@jackodesktop ~]$ lspcidrake -v
unknown         : Intel Corporation|82801 PCI Bridge [BRIDGE_PCI] (vendor:8086 device:244e) (rev: 30)
atl1c           : Qualcomm Atheros|AR8151 v2.0 Gigabit Ethernet [NETWORK_ETHERNET] (vendor:1969 device:1083 subv:1458 subd:e000) (rev: c0)
ata_piix        : Intel Corporation|7 Series/C210 Series Chipset Family 2-port SATA Controller [IDE mode] [STORAGE_IDE] (vendor:8086 device:1e08 subv:1458 subd:b002) (rev: 04)
i2c_i801        : Intel Corporation|7 Series/C210 Series Chipset Family SMBus Controller [SERIAL_SMBUS] (vendor:8086 device:1e22 subv:1458 subd:5001) (rev: 04)
ata_piix        : Intel Corporation|7 Series/C210 Series Chipset Family 4-port SATA Controller [IDE mode] [STORAGE_IDE] (vendor:8086 device:1e00 subv:1458 subd:b005) (rev: 04)
lpc_ich         : Intel Corporation|Z77 Express Chipset LPC Controller [BRIDGE_ISA] (vendor:8086 device:1e44 subv:1458 subd:5001) (rev: 04)
ehci_pci        : Intel Corporation|7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [SERIAL_USB] (vendor:8086 device:1e26 subv:1458 subd:5006) (rev: 04)
unknown         : Intel Corporation|82801 PCI Bridge [BRIDGE_PCI] (vendor:8086 device:244e) (rev: c4)
shpchp          : Intel Corporation|7 Series/C210 Series Chipset Family PCI Express Root Port 3 [BRIDGE_PCI] (vendor:8086 device:1e14) (rev: c4)
shpchp          : Intel Corporation|7 Series/C210 Series Chipset Family PCI Express Root Port 1 [BRIDGE_PCI] (vendor:8086 device:1e10) (rev: c4)
snd_hda_intel   : Intel Corporation|7 Series/C210 Series Chipset Family High Definition Audio Controller [MULTIMEDIA_AUDIO_DEV] (vendor:8086 device:1e20 subv:1458 subd:a002) (rev: 04)
ehci_pci        : Intel Corporation|7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 [SERIAL_USB] (vendor:8086 device:1e2d subv:1458 subd:5006) (rev: 04)
mei_me          : Intel Corporation|7 Series/C210 Series Chipset Family MEI Controller #1 [COMMUNICATION_OTHER] (vendor:8086 device:1e3a subv:1458 subd:1c3a) (rev: 04)
xhci_pci        : Intel Corporation|7 Series/C210 Series Chipset Family USB xHCI Host Controller [SERIAL_USB] (vendor:8086 device:1e31 subv:1458 subd:5007) (rev: 04)
Card:Intel 810 and later: Intel Corporation|Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller [DISPLAY_VGA] (vendor:8086 device:0162 subv:1458 subd:d000) (rev: 09)
ie31200_edac    : Intel Corporation|Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller [BRIDGE_HOST] (vendor:8086 device:0150 subv:1458 subd:5000) (rev: 09)
hub             : Linux 4.7.0-desktop-2.mga6 ehci_hcd|EHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002)
hub             : Intel Corp.|Integrated Rate Matching Hub [Hub|Unused|Full speed (or root) hub] (vendor:8087 device:0024)
hub             : Linux 4.7.0-desktop-2.mga6 xhci-hcd|xHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002) 
hub             : Linux 4.7.0-desktop-2.mga6 xhci-hcd|xHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0003) 
usb_storage     : Realtek|USB3.0 Card Reader [Mass Storage|SCSI|Bulk-Only] (vendor:0bda device:0301)                                       
hub             : Linux 4.7.0-desktop-2.mga6 ehci_hcd|EHCI Host Controller [Hub|Unused|Full speed (or root) hub] (vendor:1d6b device:0002) 
hub             : Intel Corp.|Integrated Rate Matching Hub [Hub|Unused|Full speed (or root) hub] (vendor:8087 device:0024)                 
hub             : Standard Microsystems Corp.|USB 2.0 Hub [Hub|Unused|TT per port] (vendor:0424 device:2504)                               
cp210x          : Silicon Labs|CP2102 USB to UART Bridge Controller (vendor:10c4 device:ea60)                                              
usbhid          : Chicony|Wireless Device [Human Interface Device|Boot Interface Subclass|Keyboard] (vendor:04f2 device:0976)              
usblp           : Samsung|SCX-4x21 Series [Printer|Printer|Bidirectional] (vendor:04e8 device:3419)                                        
hid_generic     : Chicony Wireless Device                                                                                                  
hid_generic     : Chicony Wireless Device                                                                                                  
hid_generic     : Chicony Wireless Device 

[baz@jackodesktop ~]$ lsusb                                                                                                                
Bus 004 Device 006: ID 04e8:3419 Samsung Electronics Co., Ltd Composite Device                                                             
Bus 004 Device 005: ID 04f2:0976 Chicony Electronics Co., Ltd                                                                              
Bus 004 Device 004: ID 10c4:ea60 Cygnal Integrated Products, Inc. CP210x UART Bridge / myAVR mySmartUSB light                              
Bus 004 Device 003: ID 0424:2504 Standard Microsystems Corp. USB 2.0 Hub                                                                   
Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub                                                                  
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub                                                                             
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 0bda:0301 Realtek Semiconductor Corp. multicard reader
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

-- Logs begin at Mon 2016-07-25 22:36:49 BST, end at Thu 2016-08-11 12:19:21 BST. --
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]:    CGroup: /system.slice/cups.service
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]:            ââ1564 /usr/sbin/cupsd -l
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop systemd[1]: Starting CUPS Scheduler...
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop cupsd[1564]: CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop cupsd[1564]: CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop systemd[1]: Started CUPS Scheduler.
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop cupsd[1564]: REQUEST localhost - - "POST / HTTP/1.1" 200 349 Create-Printer-Subscriptions successful-ok
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: Aug 11 11:44:38 jackodesktop cupsd[1564]: REQUEST localhost - - "POST / HTTP/1.1" 200 176 Create-Printer-Subscriptions successful-ok
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: add usb-004-007
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: device devpath is /devices/pci0000:00/0000:00:1d.0/usb4/4-1/4-1.6
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: MFG:Samsung MDL:SCX-4x21 Series SERN:- serial:8P37BABL926239E.
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: CheckAndInstallDrivers()
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: CheckInstalledDrivers()
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: MissingDriver()
Aug 11 12:19:21 jackodesktop udev-configure-printer[23605]: FAIL HERE
Aug 11 12:19:21 jackodesktop audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=configure-printer@usb-004-007 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'
Aug 11 12:19:21 jackodesktop systemd[1]: configure-printer@usb-004-007.service: Main process exited, code=exited, status=1/FAILURE
Aug 11 12:19:21 jackodesktop systemd[1]: configure-printer@usb-004-007.service: Unit entered failed state.
Aug 11 12:19:21 jackodesktop systemd[1]: configure-printer@usb-004-007.service: Failed with result 'exit-code'.
Aug 11 12:19:21 jackodesktop kernel: audit: type=1131 audit(1470914361.405:191): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=configure-printer@usb-004-007 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'

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Attachments on bug 16917: 8328